Madam Rashmi’s session on “Communication for Managers” for 1st-semester BBA students aims to enhance their communication skills, which are crucial for effective management. The key objectives and aims are:
key objectives and aims are:
- Improve Verbal and Non-Verbal Communication: Develop students’ ability to convey messages, ideas, and thoughts effectively in a managerial context.
- Develop Active Listening Skills: Foster attentive listening and understanding of others’ perspectives, needs, and concerns.
- Build Strong Interpersonal Relationships: Equip students with skills to build rapport, trust, and strong working relationships with colleagues, clients, and stakeholders.
- Enhance Presentation and Public Speaking Skills: Develop students’ confidence and ability to present ideas, products, or services to various audiences.
Aims:
- Effective Team Management: Improve communication skills to lead and manage teams efficiently, promoting collaboration and productivity.
- Better Decision-Making: Enable managers to gather and understand relevant information from stakeholders, leading to informed decisions.
- Enhanced Customer Relationships: Develop strong relationships with customers, understand their needs, and provide excellent service.
- Increased Productivity: Reduce misunderstandings, errors, and conflicts, leading to increased productivity and efficiency in the workplace.
- Career Advancement: Develop strong communication skills to advance in their careers, as effective communication is a highly valued skill in leadership roles ¹
Key Topics:
- Nature and Process of Communication
- Listening, Silence, and Body Language
- Public Speaking and Presentation Skills
Communication* - Interpersonal Communication in Organizations
