Mr. Ravi Kumar P. Assistant Professor, SBMJFGC , KGF
Mr.Teekshith Kumar M . Assistant Professor, SBMJFGC , KGF
Ms.Shyalu . Assistant Professor, SBMJFGC , KGF
About The company
Complaint Registration Hub
Acts as the first point of contact for consumers to register electricity-related complaints (like power outage, voltage fluctuation, transformer faults, or billing issues).
24×7 Helpline & Support
Provides round-the-clock helpline/call-centre services, ensuring that customers can report issues at any time.
Data Logging & Ticketing
Each complaint is recorded in a digital system, generating a unique complaint/ticket number for tracking and resolution.
Escalation Mechanism
If an issue is not resolved at the local level, the system automatically escalates it to higher BESCOM officials (Assistant Engineers, Section Officers, or Division Heads).
Urban & Rural Coverage
Supports both Bangalore Urban (densely populated city areas) and Bangalore Rural (villages and small towns), ensuring equitable service delivery.
Coordination with Field Staff
After logging, complaints are routed to concerned field engineers/linemen who can physically visit the location and fix the issue.
Customer Feedback & Closure
Once resolved, the customer is informed, and feedback may be collected to confirm successful complaint closure.
Improving Transparency
Maintains transparency by keeping a record of complaint timelines (date/time logged, officer assigned, resolution time).
Reducing Power Downtime
Faster complaint redressal helps reduce electricity downtime for consumers, improving reliability of BESCOM’s supply.
Bridging Citizens and BESCOM
Functions as a bridge between citizens and higher BESCOM authorities, ensuring that customer grievances are heard, tracked, and resolved systematically.
Introduction: As part of their Marketing Management paper, second-year B Com students successfully launched new products, showcasing their understanding of marketing principles and product development. The project aimed to apply theoretical concepts to real-world scenarios, fostering creativity, innovation, and teamwork.
Date: 11/8/25 to 24/9/25
Taught by: Harish G, Assistant Professor, Commerce Department
Launched Products- Study Mate: Vivek and Yeshwanth developed an application and website designed to assist students with their studies, providing a valuable resource for academic support.
NV Nivasha Moisturizer: Varsha Pooja and Nithya Shree introduced a moisturizing product, catering to the growing demand for skincare solutions.
Neem Face Wash: Lochana launched a face wash product, leveraging the natural benefits of neem to promote healthy skin.
Website Development: Shreya and Monika created a website, showcasing their skills in web development and design.
Nutri-Zenvita : Sanjana and Shobitha introduced a range of healthy snack options, promoting wellness and nutrition.
Interior Designing: Harshanjan Sai and Shivakumar offered interior design services, helping clients create functional and aesthetically pleasing spaces.
Sakeena and Sufia: Successfully launched Eunoia, an innovative product designed to promote positivity through a uniquely crafted jar.
Shilpa and Kavya: Introduced Med Care, a cutting-edge mobile application providing timely medicine reminders to enhance patient adherence and healthcare management.
Monika and Shreya: Launched Health Hub, a comprehensive digital application empowering users with balanced food and exercise reminders for optimal wellness.
Ketana and Tejashwini: Introduced Proticore, a premium plant-based protein powder catering to the nutritional needs of health-conscious consumers.
Key Takeaways: The product launch project demonstrated the students’ ability to: Develop innovative products and services, apply marketing principles to real-world scenarios, and work collaboratively in teams, understand target markets and customer needs
Conclusion: The successful launch of these products showcases the students’ skills and knowledge in marketing management, product development, and teamwork. This project provides valuable experience, preparing them for future careers in business and marketing.
Presenters: Kishan P, Divya Shree B, and Asvitha T Final year B.com Students
Organized by: Mr. Harish G, Assistant Professor, Department of Commerce
Presentation Overview
GST 2.0 was introduced by the Government of India, led by Prime Minister Narendra Modi and Finance Minister Nirmala Sitharaman, as part of a broader effort to simplify the tax structure, reduce compliance burdens, and promote economic growth
The presentation provided an in-depth look at the history of GST and the new reforms introduced in GST 2.0. Key highlights included:
– History of GST: The evolution and implementation of GST in India
– GST 2.0 Reforms: New changes and updates in the GST system, simplifying the tax structure into 5% and 18% slabs, with a special 40% slab for luxury and sin goods
– New GST Rates: Updates on the latest GST rates and their implications
– Daily Essentials:
– Hair oil, shampoo, toothpaste, and toilet soap: 5% (down from 12% or 18%)
– Butter, ghee, and cheese: 5% (down from 12%)
– UHT milk and pre-packaged paneer: 0% (down from 5%)
– Electronics and Appliances:
– Air conditioners, dishwashers, televisions, and monitors: 18% (down from 28%)
– Automobiles:
– Small cars and motorcycles: 18% (down from 28%)
– Luxury cars and SUVs: 40% (up from 28%)
Outcome: The presentation successfully informed final-year B.Com students about GST 2.0, enhancing their understanding of the topic.
A Drug Awareness Program was recently held at Sri Bhagawan Mahaveer Jain First Grade College on 16th September 2025. The event, organized by the Anti-Drug Cell,
Anti-Drug Cell is dedicated to creating a drug-free campus by promoting awareness and prevention of substance abuse. It strives to provide guidance, counselling, and support to students, ensuring a healthy and safe environment.
Anti-drug awareness program aim to educate the students and public about the dangers of drug use and promote healthy living.
Awareness Programs are conducted to sensitize the student community on the harmful effects on drug & alcohol addiction. Digital addiction which is an upcoming common issue is also discussed and awareness on harmful effects of screen addiction is facilitated.
Objectives:
Organize programs, workshops, and campaigns that educate the public, particularly youth, about the risks of drug use, the signs of addiction, and the available support systems for recovery
Resource person Sri Pushpa Sub Inspector of Exercise give a speech about, preventing substance abuse and intervening early can make a big difference. Educating young people about the dangers of drugs and alcohol, as well as promoting healthy ways to cope with stress and problems, can help reduce the risk of addiction
Event Details:
Date: 16th September 2025
Venue: Auditorium
Event: Drug Awareness Program
Organized by: Anti-Drug Cell
Participants: 120 Students ,05 Faculty members
Chief GuestsMs. Syed Azmath Afrin, Deputy Commissioner of Excise kolar Mr. Shankar Prasad, Deputy Superintendent of excise Mr. Arun Kumar, Inspector of excise Ms. Pushpa, Sub inspector of excise