Category: Dept of Computer Science

About The company

1. Complaint Registration Hub
2. Acts as the first point of contact for consumers to register electricity-related complaints (like power outage, voltage fluctuation, transformer faults, or billing issues).
3. 24×7 Helpline & Support
4. Provides round-the-clock helpline/call-centre services, ensuring that customers can report issues at any time.
5. Data Logging & Ticketing
6. Each complaint is recorded in a digital system, generating a unique complaint/ticket number for tracking and resolution.
7. Escalation Mechanism
8. If an issue is not resolved at the local level, the system automatically escalates it to higher BESCOM officials (Assistant Engineers, Section Officers, or Division Heads).
9. Urban & Rural Coverage
10. Supports both Bangalore Urban (densely populated city areas) and Bangalore Rural (villages and small towns), ensuring equitable service delivery.
11. Coordination with Field Staff
12. After logging, complaints are routed to concerned field engineers/linemen who can physically visit the location and fix the issue.
13. Customer Feedback & Closure
14. Once resolved, the customer is informed, and feedback may be collected to confirm successful complaint closure.
15. Improving Transparency
16. Maintains transparency by keeping a record of complaint timelines (date/time logged, officer assigned, resolution time).
17. Reducing Power Downtime
    • Faster complaint redressal helps reduce electricity downtime for consumers, improving reliability of BESCOM’s supply.
18. Bridging Citizens and BESCOM
19. Functions as a bridge between citizens and higher BESCOM authorities, ensuring that customer grievances are heard, tracked, and resolved systematically.

Introduction to Forensic Science – Understanding how science is applied to criminal investigations and medico-legal cases.

Crime Scene Management – Basics of how evidence is collected, preserved, and documented at a crime scene.

Fingerprints Analysis – Learning about different fingerprint patterns (loops, whorls, arches) and their role in identification.

DNA Profiling – How DNA samples are extracted, analyzed, and matched for establishing identity.

Toxicology Studies – Examination of body fluids to detect presence of drugs, alcohol, or poisons.

Autopsy Demonstration – Understanding the medico-legal postmortem procedure and determining cause of death.

Bloodstain Pattern Analysis – How blood spatter helps reconstruct the sequence of events during crimes.

Ballistics Study – Identifying firearms, bullets, and gunshot residue to link weapons with crimes.

Document Examination – Detecting forgeries, handwriting analysis, and signature verification.

Trace Evidence Collection – Studying hair, fibers, glass, or soil samples found at crime scenes.

Digital Forensics – Basics of retrieving deleted data from mobiles, computers, and electronic devices.

Forensic Odontology – Using dental records and bite marks for victim or suspect identification.

Forensic Anthropology – Learning how skeletal remains can reveal age, sex, and identity of individuals.

Role in Law and Justice – Understanding how forensic evidence is presented in courts to support investigations.

Ethics in Forensic Science – Importance of accuracy, integrity, and confidentiality in forensic practice.

The Department of Computer Science Faculties and Students Presented and Published papers at 4th-International Conference at Hosur Tamil Nadu.

The Department of Computer science faculties Invited as a Session Chair at 4th International Conference-

1. Preparation Before the Session – Review the conference schedule, session theme, and abstracts of the papers to be presented.
2. Time Management – Ensure each speaker strictly follows the allotted time (generally 15–20 minutes for presentation and 5 minutes for Q&A).
3. Technical Readiness – Check the availability of presentation equipment (laptop, projector, mic, internet) before the session starts.
4. Introduction of Speakers – Briefly introduce each presenter with their name, affiliation, and paper title.
5. Maintaining Professionalism – Create a respectful and encouraging environment for all participants, regardless of their experience level.
6. Facilitating Q&A – Manage audience questions, encourage constructive discussions, and avoid off-topic queries.
7. Handling Delays or Issues – If a speaker exceeds time or if technical issues arise, handle them diplomatically while keeping the session on track.
8. Promoting Equal Opportunity – Ensure every presenter gets fair attention and audience interaction without bias.
9. Documentation & Reporting – Record attendance, note key highlights of the session, and report any issues to the conference organizers.
10. Closing the Session – Summarize the key takeaways, thank the presenters and audience, and announce upcoming sessions.